BRIEF PROFILE OF MRS. DORIS SERWAA GYAMFI
Mrs. Serwaa Gyamfi D. is currently the Director of Finance and Administration, and Ag. Director, General Services & Special Duties at the Office of the Head of Civil Service (OHCS). She has over 26 years of experience in the Civil and Public Services. Her work has covered management of finance and administration, policy development, public sector management, project management, career management, human resources and support.

Education and professional development
Mrs. Gyamfi holds a master’s degree in public Sector Management (MPSMT) from the Ghana Institute of Management and Public Administration (GIMPA), a bachelor’s degree in business administration (Management option), from University of Education, Winneba (UEW), Kumasi campus and a Law degree. She is a Chartered Professional Administrator and Chartered Management Consultant certified by the Chartered Institute of Administrators and Management Consultants (CIAMC), and a Chartered Organizational Development Consultant (ODC). She is also an Associate Member of the Royal Statistical Society (RSS) of the United Kingdom. She is the current Greater Accra Coordinator for CIAMC.

Contributions to Public Service
Mrs. Gyamfi has actively participated in several national committees and working groups and tangibly contributed to policy development and legislative review initiatives in areas like healthcare, decentralization, and Civil Service schemes of service. At OHCS, she spearheaded the development of the first Human Resource Management Information System for improved public sector workforce planning. She has received awards for her leadership and public service delivery innovations.
Given the current career progression demands on senior civil service staff, she has developed a growing research interest in organizational culture and change management, human resource management, conflict management and health policy.